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Community Corner

Community Update

Went to Northport deli for lunch today (across from Stop & Shop). Two sandwiches, salad and large ice tea. There was three people in front of me waiting to have their orders taken and five people waiting for their orders on the other side of line I was in. Waited eight full minutes before guy in front of me finally gets his order taken. I'm pretty sure that they have six people behind the counter. Guy takes my order and after another eight minutes I'm finally ready to be rung up. Paid got two bags - one with sandwiches, the other with ice tea and salad. Got home and guess what?? The idiot that poured and packaged the ice tea didn't put the lid on right and I noticed bottom of bag is soaked and so is the passenger side seat with ice tea. Called the deli and you know what they say?? No sorry or anything to that effect - I get the "So do you want a free sandwich?" Are you serious? How do you expect to keep your clientele when your staff looks and behaves like they could give two shits. I'm not ever going to patronize this deli again and will LOUDLY voice my displeasure to all - I live in the area and I'm sure I'm not the only one who feels this deli has just gone downhill lately - more concerned with their parking/fighting issues with the establishment next door than servicing their lunch customers. The owner really needs to let his crew know when there is a complaint the staff should get a name/number and let the person know the owner will return your call as the staff here is not capable of handling complaints. I mentioned I was livid b/c now on a hot hot day I have to go to carwash seeing I have ice tea all over the front seat. A simple our apologies and we'll make sure to not let this happen again would have satisfied me, not the half dead sounding older guy who listens and then asks if I want a sandwich...bunch of lame ass can't think on their feet lazy idiots

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